1. Eligibility for Returns

Due to the sensitive nature of medical products, returns are accepted only for unopened, unused items in original packaging.

2. Return Timeframe

Return requests must be initiated within 7 days of delivery.

3. Non-Returnable Items

• Opened or used medical devices
• Temperature-sensitive products
• Prescription medicines

4. Return Approval

All returns are subject to inspection and approval by our quality assurance team.